Play-N-Trade vs Gamestop: Which Game Store Topples the Other?
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Gamestop
+ Great return policy on used merchandise (if you're unhappy with a used game that you've purchased then you can simply return it within seven days for a full refund).
+ Extremely convenient - since they can be found virtually in any mall or major shopping center, you will never have a problem locating a Gamestop store in a pinch.
+ Solid trade-in promotions - Although Gamestop generally gives chump change for the majority of game trade-ins, they often run promotions that (for example, an extra $10 for trading in multiple titles at once) make you feel like you've gotten a worthwhile amount of value.
- A complete absence of classic titles and accessories will turn off retro gamers.
- Many of the so-called "new" games are actually opened copies that look suspiciously used (they may be missing the game manuals or have scratches and smudges on the discs).
- You will be charged a resurfacing fee for scratched trade-ins, even if you purchased the title from Gamestop in that condition.
- The used game prices sometimes are aligned with online auction sites such as eBay and Amazon, so those looking for a bargain on rare older titles will be solely disappointed.
Play-N-Trade
+ Offers a wide selection of games and consoles for sale, including pretty much every old school system.
+ Each store is equipped with a professional disc resurfacing machine (used to fix scratched and damaged discs) similar to the ones found in rental stores.
+ You can try any game in the store prior to purchase.
- Abysmal return policy (you can only receive store credit back on defective merchandise or even merchandise that you haven’t opened yet but want to return).
- As Play-N-Trade is a franchise, the pricing on items is up to the manager’s discretion so each store has game’s priced differently.
- Much like Gamestop, Play-N-Trade also sells “gutted” opened copies of supposed new games.
Overall, there is not a clear-cut winner in this case. Play-N-Trade is definitely an interesting newer store with a nice retro selection, but having to be stuck with store credit (even in the case of non-defective, unopened returns such as game consoles) would make me chose Gamestop over them in the event of a large purchase. Overall though, if Play-N-Trade could somehow create a universal pricing structure and improve their store policies then they would have a better chance of taking on Gamestop’s game store monopoly. With Play-N-Trade becoming larger and larger, however, I’m sure Gamestop is watching them very closely.
Labels: games stores, Gamestop, play-n-trade, used games